Sport Advisory

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Climbing Wall Attendant

at Sport Advisory

Posted: 3/8/2019
Job Status: Part Time
Job Reference #: 913118

Job Description

  • 18-Feb-2019 to 17-Apr-2019 (EST)
  • Hoover, AL, USA
  • Part Time


HOOV SFM, LLC- Hoover Met Complex

LOCATION:                          HOOVER, AL



STATUS:                              PART-TIME (NON-EXEMPT)

HOOV SFM LLC ("HOOV") manages the Hoover Metropolitan Complex, a state-of-the-art multi-use property located in Hoover, AL just outside of Birmingham, AL. The complex encompasses the currently existing 10,500 seat Hoover Metropolitan Stadium, which is home to the SEC baseball tournament and Hoover High School football, the 155,000-sq. ft. Finley Center, which is home to 11 basketball courts or 17 volleyball courts, walking track, sports performance center, climbing wall (2018) and three (3) meeting rooms. The Finley Center hosts multi-court sports tournaments, trade shows, banquets, concerts and community events. In late 2018, The Hoover Metropolitan Complex will open the outdoor baseball fields, which will include five (5) full-size baseball/softball fields. In early 2019, five (5) soccer/lacrosse/multi-purpose fields, 16 tennis courts, a playground and a splash pad will open on the complex.


HOOV SFM, LLC ("HOOV") is hiring for a Climbing Wall Attendant who is responsible for all aspects of the guest's climbing experience.

Primary responsibilities will include, but are not limited to the following:

  • Greet guests and complete check-in procedures
  • Process payments
  • Assign barcode key tags to each individual
  • Keep track of memberships and family units within Rock Gym Pro
  • Be knowledgeable about pricing, events offered, equipment, and all climbing structures
  • Know and enforce the facility's policies and procedures
  • Complete daily assignments before, during, and after each shift as directed by management
  • Provide excellent customer service at all times
  • Always be encouraging and positive to all climbers refrain from using negative words
  • Any additional tasks needed from management


  • Flexible work schedule regular attendance is required
  • Excellent communication skills
  • Ability to maintain focus in a fast-paced environment
  • Ability to multi-task and prioritize
  • Ability to remain calm in difficult and stressful situations
  • Must work well with others and be team player
  • Commitment to the safety and well-being of others


  • Must be able to stand for long periods of time
  • Must show proficiency in all climbing equipment and procedures
  • Must be able to lift 20lbs waist high
  • Must be proficient with computers, barcode scanners, webcams, and online waivers