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Kick Back Host

at HCareers

Posted: 8/27/2020
Job Reference #: 9447_1502949
Keywords: hospitality, hotel

Job Description

Rise. Shine. Work Happy.

SO MUCH MORE

Property Location:
3510 Grandview Parkway - Birmingham, Alabama 35243

From $11.00 per hour

BASIC FUNCTION & JOB DUTIES:

Under general supervision, prepare the 5:30 Kickback and provide exceptional customer service for guests following Company policies and procedures. This includes maintaining the kitchen/lobby area in a clean, well-organized manner and assists guests with Kickback service with food preparation and clean up and ensuring food safety standards are met. Additional responsibilities include ensuring supplies are fully stocked at appropriate levels. Presents a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and co-workers. Has general knowledge of the hotel, area and events to answer guest's questions.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and hotel services.

Requires ability to conduct accurate inventory of food items and calculate order levels.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!