East Alabama Medical Center
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MCT/CUSTOMER SERVICE REP - ICU
at East Alabama Medical Center
7a-7p, SOME WEEKENDS REQUIRED
OUR ICU DEPARTMENT IS CURRENTLY SEEKING A MULTI CARE TECH/CUSTOMER SERVICE REP TO JOIN THE TEAM!
Provides clerical support for assigned nursing unit. Transcribe Physician's orders, schedule diagnostic tests and therapies for patients (most of which are computerized), assemble and maintain patient charts and respond to telephone and intercom calls. Perform phlebotomy and EKG tech duties.
Qualifications: High school diploma or equivalent is required. Typing speed of 45 wpm, previous Computer experience and knowledge of medical terminology preferred. Ability to communicate with the general public in a professional manner while enforcing rules when necessary
Must have patient care experience. 1 to 2 years customer service experience preferred