CVS Health

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Consultant Health Plan Client Support

at CVS Health

Posted: 8/27/2020
Job Reference #: 1267879BR
Keywords: health

Job Description

Job Description
As a Health Plan Client Support Consultant, you will be responsible for the creation and ongoing maintenance for internal/external processes for the Health Plan Client Support team. In this role you will handle scheduled and ad-hoc data/reporting requests for internal partners and external clients. You will also lead process improvement initiatives translating business requirements into impactful solutions. You will collaborate with Health Plan Client Support team members, Health Plan account teams and other CVS internal partners to identify opportunities, define business requirements and assist in designing and implementing solutions to maximize efficiency/productivity and create value for our Health Plan clients. You will also perform data validation and analysis to ensure accuracy and that client expectations are met or exceeded.

In order to be successful in this role you must have the ability to create, Pivot Tables, Formulas, Macros, Visuals i.e. charts & graphs and Dynamic data syncing.

You will elevate as a peer leader within the department and serve as a subject matter expert, fulfilling the function of both a resource and mentor to new and tenured Health Plan Client Support Specialists within the organization. Your responsibilities will also include providing peers with direction on program requirements and supporting training initiatives, while providing feedback and recommended solutions for process efficiencies.

Required Qualifications
* 2+ years of experience with data analytics

Preferred Qualifications
Healthcare experience
Experience with CVS adjudications platform RxClaim/AS400
Experience working with CRM platform (Salesforce)
Master's Degree in any discipline is preferred

Education
Required - Bachelor Degree

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!