Cracker Barrel

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Job Details

Host

at Cracker Barrel

Posted: 3/14/2019
Job Reference #: 1993
Keywords: hospitality

Job Description

  • Ubicación
    3415 Colonnade Pkwy
    Categoría
    Comedor
    Dirección
    I-459 & US 280
    Ciudad/Estado
    US-AL-Birmingham
    Location : Postal Code
    35243
  • Repaso

    The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greet guests in a warm, hospitable manner and arrange seating in the most organized fashion. The Host/Hostess is always dressed properly and ready to seat guests at clean, properly prepared tables. A professional attitude and sincere hospitality toward all guests is required at all times.

    Responsibilities and essential job functions include but are not limited to the following:

    • Performs guest service by greeting guests and seating all as promptly as possible
    • Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
    • Ensures that all available tables are clean and properly prepared
    • Exhibits professional, sincere hospitality toward all guests at all time.
    • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example
    • Carefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problems
    • Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
    • Maintains a clean and organized workspace
    • Maintains regular and punctual attendance

    Responsabilidades

    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards of safety and security, with or without reasonable accommodation
    • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
    • Comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink
    • Available to perform many different tasks within the store during each shift

    Aptitudes

    • Read, write and comprehend the English language
    • Stand for long periods of time
    • Lift a maximum of 20 pounds overhead
    • Work at a pace consistent with changing business volume and demands
    • Ability to learn quickly
    • Ability to understand and carry out oral and written instructions and request clarification when needed
    • Strong interpersonal skills
    • Ability to work as part of a team
    • Ability to build relationships